Credit Management

Credit Control Services

E

Our professional and experienced credit control staff are assigned to manage your accounts on a daily basis.

E

FREE tracing of absconding customers or those with outdated contact information.

E

We keep in contact with your customers regularly to provide them with assistance with statement requests and account queries.

E

We track all of your customer accounts and closely monitor payments being received to ensure that the number of accounts in arrears are kept low.

E

We implement scheduled payment reminders to your customers via SMS’s, calls and emails as preferred by you.

E

We work with you to manage your customer accounts by updating customer payments, refunds, deduction records and other day-to-day transactions.

E

We actively follow up with your customers who are late with their payments.

E

We perform assessments on your accounts for debt recovery.

E

We provide you with monthly reporting on all of your accounts.

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Membership & Association

We maintain the highest levels of professionalism and ethics when contacting your customers and debtors. We are careful to maintain our client’s reputation and public image. We are registered with the Council for Debt Collectors and operate according to the Debt Collectors Act and Code of Conduct.